Appeal Proceedings

5. APPEAL PROCEEDINGS

BHIDAPA has a Complaints Procedure including information about the acceptability or otherwise of a complaint made by a third party against a practitioner; approved by BHIDAPA and appropriate for practitioners and their clients.

The purpose of the Complaint Procedure is to provide practitioners and their clients with clear information about the complaint procedure and the process involved in the complaint. All therapists must adhere firmly to the Appeal Procedure of their organization or umbrella organization, if any.

5.1. Filing a Complaint

The complaining client is advised to contact BHIDAPA.

5.2. Receiving a Complaint

The complaining organization will ensure that the therapist is informed as soon as possible and that the therapist or complainant is informed of the complaint procedure.

5.3. Complaint

After completion of the Complaint Procedure within the organization, the timeframe of the procedure should be stated, stating the deadlines, reasons and procedures.

5.4. EIATSCYP, EAIP, EAP and SPUuBIH Reports

If an appeal is accepted, BHIDAPA will notify the umbrella organization of EIATSCYP, EAIP, EAP and SPUuBIH.

5.5. Complaints and Verdicts Accepted

Psychotherapists/counselors/supervisors are required to inform BHIDAPA if they are objected to in another member organization, if they have been convicted of any criminal offense that may be reported or if litigation is directed against them with their work as a psychotherapist/counselor/supervisor.

5.6. Colleagues’ Behavior

Colleagues who find their colleagues’ behavior inappropriate or inconsistent with the Ethics of the organization are required to file a complaint within BHIDAPA, a member of EIATSCYP and EAIP.

5.7. Resignation of a Member

The resignation of a member of the organization should not interfere with the investigation process as long as the alleged misconduct occurred during that person’s membership.

1. DETAILED APPEALS PROCEDURE

⚠️ The detailed appeals procedure has not yet been translated to english. Go to the bosnian version